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Frequently Asked Questions (FAQ)

Here you will find the most frequently asked questions about our server list. If you can't find what you're looking for, please don't hesitate to contact us.

Please note: This FAQ section is currently under construction and will be continuously updated with more questions and answers. Thank you for your understanding.

Server Listings

Anyone can add a server to our list without registering. Simply go to "Add Server" and enter the server's details. To manage the server later (e.g., set tags, a description, or a banner), you need to register a free account and then "Claim Ownership" of your server listing.

After you have registered and claimed ownership of your server, go to your Dashboard. There you will find the "Edit Server" option. In this section, you can modify all details or permanently delete your server from our list.

First, please check if your server is actually online and reachable. Then, ensure that the IP address and port in your server listing are correct. Sometimes, firewalls can also block our system's query.

Yes. To feature your server, go to its public server detail page. There you will find a "Premium" section where you can choose from different featuring options to boost your server's visibility.

When you are logged in, you will see a favorite icon (e.g., a star or a heart) next to each server entry. Click on it to add the server to your personal favorites list, which is displayed in your Dashboard.

Registration

Yes, creating a user account to manage your servers is completely free. Costs only apply if you decide to purchase optional premium features like server boosts.

Please check your spam or junk mail folder first. If the email is not there, you can request a new confirmation email from the login page by clicking "Resend confirmation".

If you've forgotten your password, click on the "Forgot Password?" link on the login page. Enter your email address, and we will send you instructions on how to reset it.

For security reasons, usernames cannot be changed after the registration process is complete. Please choose your username carefully.

General

We currently accept payments for premium features exclusively through PayPal. This ensures a secure and fast transaction process for all our customers.

We take your privacy very seriously. All personal data is encrypted and stored securely. We are fully compliant with GDPR. For more details, please read our Privacy Policy.

You can reach our support team 24/7 by opening a support ticket in your client area or by sending an email to support@ts4play.eu.